Privacy policy

Privacy Policy

Last updated: February 23, 2026

This privacy policy explains how Yourwallarts handles your personal data when you visit our website yourwallarts.com or make a purchase.

Who are we?

Yourwallarts
Splitting 1, 9281 KJ Harkema, Friesland, Netherlands
Email: info@yourwallarts.com
Phone: +31 6 20773348
Chamber of Commerce: 78232716
VAT number: NL861312132B01

What data do we collect?

We only collect the data necessary to process your order and improve our services:

  • Contact details: name, address, phone number, email address
  • Order details: billing address, delivery address, and payment confirmation
  • Account details: username and password (stored encrypted)
  • Technical data: IP address, browser type, and pages visited (via cookies)
  • Communication: messages you send us via the contact form or email

What do we use your data for?

  • Processing and delivering your order
  • Managing your account
  • Sending order confirmations and shipping notifications
  • Customer service and support
  • Fraud prevention and website security
  • Improving our services
  • Marketing, only with your consent (Art. 6(1)(a) GDPR)

Legal basis (GDPR)

We process your data based on the following grounds:

  • Performance of a contract (Art. 6(1)(b) GDPR) - for processing your order
  • Legitimate interest (Art. 6(1)(f) GDPR) - for website analysis and fraud prevention
  • Legal obligation (Art. 6(1)(c) GDPR) - for accounting obligations (7 years)
  • Consent (Art. 6(1)(a) GDPR) - for marketing communications

Who do we share your data with?

We only share your data with parties that need it for the execution of our services:

  • Delivery services (DHL, FedEx, PostNL) - for delivering your order
  • Payment processors - for secure processing of your payment
  • Shopify - as platform provider (see also the Shopify Privacy Policy)
  • Analytics services - for website optimization, anonymized where possible

We never sell your personal data to third parties.

Cookies

Our website uses cookies for website functionality, improving user experience, and analyzing website traffic. You can disable cookies through your browser setting, but please note that this may affect the functionality of the website.

Retention period

We do not retain your personal data longer than necessary for the purposes for which it was collected. Order data is retained for 7 years due to tax obligations. Other data is deleted as soon as it is no longer needed.

Your rights (GDPR)

Under the General Data Protection Regulation, you have the following rights:

  • Access: you can request which data we have about you
  • Rectification: you can have incorrect data corrected
  • Deletion: you can request to have your data deleted (right to be forgotten)
  • Restriction: you can temporarily restrict the processing of your data
  • Portability: you can receive your data in a structured format
  • Objection: you can object to processing based on legitimate interest
  • Withdraw consen given consent at any time

Send your request to info@yourwallarts.com. We will respond within 30 days.

Complaints

Not satisfied wi handle your personal data? You can file a complaint with the Dutch Data Protection Authority (AP) via www.autoriteitpersoonsgegevens.nl.

International transfers

In some cases, your data may be processed outside the European Economic Area (EEA). We always ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs).

Changes

We may update this privacy policy. The current version is always available on this page with the updated date at the top.